By David Onigman

Nothing makes me root for the success of a startup more than seeing it respond quickly to user feature requests. In the case of Onesheeet, a website that, “allows musicians to set up a web presence in minutes using content from other websites they’re already updating” it has responded to feedback and implemented it twice in the last month. First was an easy fix, artists wanted a way to hide the Onesheet logo at the top of the page, and the service obliged (by offering an option to move it to the bottom right of the page) and explained it in this short blog post.

The second was more in depth: the ability to add YouTube playlists to an artist’s Onesheet. In a moment of refreshing honesty, the blog post announcing that feature began, “When we built Onesheet, we figured that the videos people would want on their Onesheet were ones they uploaded. Obviously we didn’t do enough research, because there was a huge demand for playlists instead.”

With a product still in its beginning stages, impressively there are more and more features that roll out every week. As if that isn’t enough, founder Brenden Mulligan is not shy about answering a Quora question asking how they were able to net 10,000 artists in one month. Sure it was a way to pat himself on the back, but he answered it – a lot of people wouldn’t have.

Engaging with your most active users and actually implementing the tools they want to see combined with a dose of humble transparency is a great start to a winning formula of creating the type of brand activists who will sing your praises and usher in new users.

David Onigman is an account executive at the David All Group and regularly turns on small bands to Onesheet.com